Mortgage Company

Sometimes the insurance check you receive will have your mortgage company's name on it.

Take a look at your check to see if that is the case. If so, do not wait. Let your salesmen know immediately. Call the mortgage company to see how they want to handle it. If they have a local office, it may be better to take it to them. If you must mail it, send it "overnight" and request that they return it to you "overnight."

If they are holding the money, they will usually release it in 3rds as the work is completed.

Once again, your salesmen should be able to aid you through this process; but you must let him know your mortgage company is involved. There are several forms that must be filled out, most of them by the contractor and homeowner: Lien Release Waiver, Letter of Authorization, and others. It will save valuable time by filling these out ahead of time with your salesmen and giving to the mortgage company.

Occasionally mortgage companies want to send out their own inspector to make sure the repairs were made before they will release any money. When they do release the funds, it will come to you and may have our name on it as well.

Most Important - Start the process NOW; do not wait until the job is finished. Let your salesmen know so he can get the correct forms to the mortgage or insurance company.